Simplify Availability Management with Schedules

Modified on Thu, 23 Oct at 6:19 AM

Overview                                   

We’ve introduced Schedules
 — a simpler, more scalable way to manage availability
 across calendars and users. Instead of setting hours individually on each calendar, you can now define availability once
 in a reusable schedule and apply it across multiple calendars
. This update brings structure and clarity to how availability is managed throughout your account.

What’s New?

Centralized Availability Management
: Availability is now managed from the new Schedules section, where users can create, manage, and assign availability schedules for all staff members
Reusable Schedules
: Create once, apply to multiple calendars across staff or services
Custom Calendar-Specific Schedules
: For one-off needs, create a unique schedule within a calendar
User-Level Default Schedule
: Every user now has a default schedule automatically applied to new calendars
Automatic Migration
: All existing calendar availability has been migrated into custom schedules with no disruption

How to Use It

Navigate to
Calendar Settings ➝ Availability
to access the new
Schedules
tab

Use the
staff selector
to create and manage schedules for each user

Set weekly hours
, date-specific overrides, and
time zone
— all in one place
A schedule can be shared across calendars, or you can
create custom schedules
directly from an individual calendar

Use "
Active On
" to assign a schedule to one or more calendars
Each calendar can have one schedule per user active at a time

Why This Matters

Reduced efforts
— no need to set the same hours on every calendar
Brings clarity
— one place to manage availability per user
Enables consistency
— especially helpful for teams, accounts, and multi-location businesses
Preserves flexibility
— unique calendar needs are still supported via custom schedules
Previously, availability was defined separately at the user and calendar level. Schedules replace this with a
single, centralized setup
— reducing confusion and ensuring consistency.